1. Information We Collect
We collect information you provide when making a booking or enquiry, including your name, email address, phone number, passport details and travel preferences. We also collect technical data such as your IP address and browser type when you visit our website.
2. How We Use Your Information
We use your personal data to process hotel bookings, send booking confirmations, provide customer support, and communicate relevant offers. We will never sell your data to third parties.
3. Data Sharing
We share your personal data only with hotels and accommodation providers as necessary to complete your booking, and with payment processors to handle transactions securely. All third parties are required to handle your data in accordance with applicable data protection laws.
4. Cookies
Our website uses cookies to improve your experience. Essential cookies are required for the website to function. You can accept or decline optional cookies via our cookie banner when you first visit the site.
5. Your Rights
Under UK GDPR, you have the right to access, correct or delete your personal data. You may also object to or restrict certain processing. To exercise any of these rights, please contact us at info@farelord.co.uk.
6. Data Retention
We retain booking data for 7 years in line with UK tax and legal requirements. Other personal data is deleted within 12 months of your last interaction with us.
7. Contact
Rizq Travels Limited, 98 Stoneyfields Lane, Edgware, England, HA8 9SR. Email: info@farelord.co.uk.